Analytic CRM & KPI
Analytic CRM aims at increasing customer knowledge and allow economical efficiency measurement based on relevant and updated data.
Analytic CRM is built around the set of actions, tools, methods and applications which allow to analyse customer relationship data.
Analytic CRM lets you discover customer behavior types, determine targets and potential additional sales, etc. Methods used by Analytic CRM are, for example, statistical modeling, data mining, scoring, etc.
A synthesis of informations is provided through Key Performance Indicators (KPI) which allow to instantly see the evolution of key factors of success for company processes and manage performance regarding objectives.
offers different levels of services available in the Smart Vision Center
solution which allow to manage every part of your project : consulting,
developpement, integration, accompaniment and assistance.