Operational CRM aims at improving customer relationship management by taking into account business specific components in operational processes of fornt office, back office and mobile applications.

Operational CRM integrates operational and transactional dimensions of the company such as Marketing, sales force automation, customer services, follow-up customer support, etc... as well as mobility.

Quatrax offers different levels of services available in the Smart Vision Center solution, which allows to users to manage every part of your project : consulting, developpement, integration, accompaniment and assistance.