Customer segmentation

Adapting our offer and the customer strategy

 

Context

All customers are different. Their profiles, expectations and behaviors are different. However, it is impossible to make custom-made offer to each of them, costs would be too high.

Need

Building profiles and standard behaviors of your customers in order to indentify prospects with potential, their channels of communication and providing an adapted offer to their expectations.


Our solution

Quatrax divides your customers into segments in order to adapt the offer and the business strategy to sensible and reactive customers. These groups, segments, are homogenous customers inside of a large group and are different from each other. They can be differentiated in order to adapt the actions.


 

Main Quatrax segmentations : 

  • Potential market segmentation – Product intimacy
  • Media segmentation
  • Behavioral uses segmentation
 

Our commitment

Quatrax follows you on all phases of the study: first in defining the framework and objectives of the study, then at its achievement in providing the definition of data repository, audit, reconciliation and enrichment data, data mining and statistical processing, construction and analysis of the segments and also the recommendations and guidance.