Business
Quatrax supports its customers and helps them in the functional definition of their needs and in the technical architecture of their technological projects. Quatrax ensures also the achievement of these projects.
In order to satisfy enterprises' needs in terms of Customer Knowledge Management, marketing, performance management and commercial effectiveness, we built an expertise covering three complementary lines of work:
- Data management: in order to get data of quality, coherent and shared by all firm departments.
- Business Intelligece: in order to follow in real-time the firm's activity, to analyze, understand and react.
- Marketing studies and consulting activity: in order to increase enterprises' customer knowledge, to develop customer value and to decrease risks of churn.
At the heart of Customer Value Management, data represent one of the most important performance differentiation vectors. Quatrax supports its clients in the transformation of their data in strategic and lasting capital. Enterprises' needs vary depending on the activity; that's why Quatrax proposes a methodology and several solutions fitted to every profile:
- Top management
- Commercial department
- Marketing department
- Research department
- Financial department